Get in Touch!

We'd love to hear from you! If you have any questions, comments, or feedback, please don't hesitate to reach out to us. Our customer support team is here to assist you.

IMPORTANT NOTE:

If you selected the "Eco-Friendly Delivery" option, please note that your order may take between 7 to 17 business days to arrive. Delivery times can vary depending on the demand during the period of your order. This option offers the lowest shipping cost but also has the longest delivery time. We appreciate your patience and understanding.

You might find your answer below

Frequently Asked Questions

Order not arrived yet?

We process orders promptly with our print-on-demand services within 1-2 business days. Depending on the shipping method selected, the delivery time may vary. Please refer to our shipping policy for detailed information. Shipping Policy

Can I cancel my order?

Yes, you can cancel your order within 2 hours of placing it. Please get in touch with our customer support team immediately for assistance. After the 2-hour window, cancellations may not be possible as the order will likely have been sent to our print-on-demand partners for processing.

Can I return a printed book?

Due to the print-on-demand nature of our Book Edition, we do not accept returns for printed books once they have been ordered. All sales of books are considered final. Please review your order carefully before confirming it.

How do I download the eBook?

After you complete your purchase, you will receive an email with a download link for the eBook. Simply click the link to download the eBook to your device. If you encounter any issues with the download, please contact our customer support for assistance.

How can I track my order?

If you have selected a shipping option with tracking, we will provide you with a tracking number as soon as it becomes available. You can use this number to monitor the progress of your shipment.

How can I request a refund?

If you are eligible for a refund according to our refund policy, please contact our customer support team within 30 days of purchase. We will review your request and guide you through the process.

Can I change my delivery address after placing an order?

If you need to change your delivery address, please contact our customer support team immediately. We will do our best to accommodate your request, provided the order has not already been processed and shipped.